Does Mood Affect the Efficiency of Credit Approval? Evidence from Online Peer-to-Peer Lending

Abstract

Using a large dataset obtained from “Paipaidai,” an online peer-to-peer lending platform in China, we examine whether credit officers’ mood affects the efficiency of credit approval from a perspective of individual decision-making. Refering to studies in psychology and financial economics, we employ season, temperature and weather as mood proxies, and control the variables related to the quality of the loan to study credit approval behavior under different mood conditions. The results suggest that the efficiency of credit approval by individual credit officers is significantly correlated with their mood—a positive mood improves efficiency, while a negative mood reduces it. Specifically, loans examined under better mood conditions (e.g., during spring, comfortable temperatures, and sunny days) have a significantly higher probability of approval, but a lower probability of default if approved; and those examined under poorer mood conditions show a lower probability of approval and a higher probability of default if approved. This effect of mood is even stronger when a loan application is more complex, atypical, or unusual to evaluate. Moreover, investor sentiment, denoted by closed-end fund premiums, has the same effect on credit approval as well.

Keywords

mood / cognitive processing / credit approval / financial decisionmaking behavior / online peer-to-peer lending

RIGHTS & PERMISSIONS

2016 Higher Education Press and Brill