Intra- and Inter-Cultural Conflicts in China: An Exploratory Study

Lorna Doucet , Karen Jehn , Guorong Zhu

Front. Bus. Res. China ›› 2012, Vol. 6 ›› Issue (4) : 475 -495.

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Front. Bus. Res. China ›› 2012, Vol. 6 ›› Issue (4) : 475 -495. DOI: 10.3868/s070-001-012-0022-7
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Intra- and Inter-Cultural Conflicts in China: An Exploratory Study

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Abstract

This study examines the causes of intra- and inter-cultural organizational conflicts among Chinese and American managers in the mainland of China. We investigated conflict between members of the same culture (intra-cultural conflict) and conflict between members of different cultures (inter-cultural conflict). Intra-culturally, both American and Chinese noted self-interest as an important dimension of the cause of conflict. Inter-culturally, both American and Chinese noted cultural differences as an important dimension of the cause of conflict. The similarities between the American and Chinese dimensions were more striking than the differences. The intra-cultural findings reinforce the validity of early Western conflict theories¾focusing on self-interest vs. other interest. The inter-cultural findings are partially consistent with intergroup theory and introduce new elements to conflict theory.

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cross-culture / conflict / China / United States (U.S.) / inductive

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Lorna Doucet, Karen Jehn, Guorong Zhu. Intra- and Inter-Cultural Conflicts in China: An Exploratory Study. Front. Bus. Res. China, 2012, 6(4): 475-495 DOI:10.3868/s070-001-012-0022-7

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