The Effects of 2-tier Store Brands’ Perceived Quality, Perceived Value, Brand Knowledge, and Attitude on Store Loyalty

Defeng Yang1, Xinxin Wang 2,

PDF(286 KB)
PDF(286 KB)
Front. Bus. Res. China ›› 2010, Vol. 4 ›› Issue (1) : 1-28. DOI: 10.1007/s11782-010-0001-7
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The Effects of 2-tier Store Brands’ Perceived Quality, Perceived Value, Brand Knowledge, and Attitude on Store Loyalty

  • Defeng Yang1, Xinxin Wang 2,
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Abstract

This paper divides store brands into generic ones versus individual ones. Accordingly, two types of store brand loyalty are discussed, namely general versus individual brand loyalty. It also analyzes perceptions of 2-tier store brands in terms of perceived quality and value, and explores the respective effects of consumer knowledge and brand attitude on store loyalty. Results show that both low-priced and medium-priced store brands are able to build individual store brand loyalty and store loyalty among customers. Managerial implications are also provided.

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Defeng Yang, Xinxin Wang ,. The Effects of 2-tier Store Brands’ Perceived Quality, Perceived Value, Brand Knowledge, and Attitude on Store Loyalty. Front. Bus. Res. China, 2010, 4(1): 1‒28 https://doi.org/10.1007/s11782-010-0001-7
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