Quality Management of Financial Shared Service Center in the Digitalization Context: A Case Study of HX Financial Shared Services Center
LIU Junyong , LIU Minghui , SUN Ruiqi
Front. Bus. Res. China ›› 2022, Vol. 16 ›› Issue (2) : 207 -224.
Quality Management of Financial Shared Service Center in the Digitalization Context: A Case Study of HX Financial Shared Services Center
In the digitalization context, a financial shared services center (FSSC) is designed to engage quality management in providing standardized financial shared services and risk control, completing the fundamental financial work, and offering valueadded fina
financial shared service center, quality management, digitalization, Grounded Theory (GT)
Higher Education Press
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