The Exploration of Crisis Management Strategies: Looking Back and Ahead

Abstract

With the chaotic nature of disasters and the uncertainty that surrounds them, the understanding of how to achieve effectiveness in crisis management remains limited. This paper investigates how government applies various capabilities in the crisis management process contingent upon the nature of different disasters. By demonstrating the crisis management process from a contingent perspective, the capabilities that government should emphasise can vary according to the nature of the disaster. This study develops a framework for crisis management to serve as a guide when government is facing a crisis.

Keywords

crisis management / contingency theory / nature of disaster / government capabilities

RIGHTS & PERMISSIONS

2016 Higher Education Press and Brill