THE SYSTEM OF QUALITY CONTROL OF RENDERING OF MEDICAL CARE IN A MULTI-FUNCTIONAL MEDICAL-PREVENTIVE INSTITUTION

Abstract

This article describes one of the most effective forms of management of a modern medical institution - a meeting on the organization of management and quality of medical aid. The meeting is held once in a quarter for the improvement of management quality, better continuity between the departments, the organization of the activities of the organization in accordance with the requirements of standards ISO of a series 9001 and is an effective tool for transformation, significantly improves the performance of a medical institution, as well as allow superior integration of the individual processes in a single system.

Keywords

quality of care / the management of treatment-and-diagnostic process / continuity in the work

References

[1] Антикризисное управление: учебник / под ред. проф. Э.М. Короткова. - 2-е изд., доп. и перераб. - М.: ИНФРА-М, 2007. - С. 46-51.

[2] Deming W.E. Out of the Crisis / W.E. Deming - Cambridge, MA 02139: MIT Press, 1996. - 507 p.

[3] Juran Joseph M. Architect of Quality. The autobiography of Dr. Joseph M. Juran / Joseph M. Juran. - McGraw-Hill, 2004. - Р. 242-344.

RIGHTS & PERMISSIONS

Anichenko P.N., Chirkov V.A.