Testing of Medico-Sociological Toolkit for Evaluation of Quality of Organization and Affordability of Dental Orthopedic Care

Abstract

INTRODUCTION: The issues of accessibility, quality of organization and satisfaction of Russian citizens with dental orthopedic care (DOC) are insufficiently studied and covered in the literature, which increases the relevance of the topic of our study ‘Scientific Substantiation of Criteria and Pa-rameters of Accessibility and Quality of Organization of Dental Orthopedic Care’. For this study, a medico-sociological toolkit is tested, which presents a questionnaire of 36 questions developed by the authors for evaluation of the quality of organization of DOC and of its affordability for the population.

AIM: To test the medico-sociological toolkit by evaluating the filling out of the questionnaire by patients.

MATERIALS AND METHODS: The questionnaire was developed on the basis of ethical and de-ontological principles with taking into account the quality management standards (ISO 9001:2015). In a comparative analysis and evaluation of affordability of DOC, the level of family income of patients was expressed in relative parameters — minimum living wages. The pilot study was conducted on the basis of an enlarged dental clinic with surveying 41 patients who received DOC.

RESULTS: Filling out of the questionnaire by patients of a dental clinic was evaluated in part of the study of affordability and the study of satisfaction with the quality of DOC organization — 7 and 12 questions, respectively. Positive results of testing of the medico-sociological toolkit are presented.

CONCLUSION: In the course of the pilot study, the Questionnaire was tested, no primary cor-rections were required. The algorithm of processing and analysis of the primary materials of the planned medico-sociological study was determined.

Keywords

dental orthopedic care / affordability / quality of organization of medical care / satisfaction of patients / survey of patients

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