The Strategy of Third-Party Mediation Based on the Option Prioritization in the Graph Model

Zhenggao Wu , Haiyan Xu , Ginger Y. Ke

Journal of Systems Science and Systems Engineering ›› 2019, Vol. 28 ›› Issue (4) : 399 -414.

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Journal of Systems Science and Systems Engineering ›› 2019, Vol. 28 ›› Issue (4) : 399 -414. DOI: 10.1007/s11518-019-5419-7
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The Strategy of Third-Party Mediation Based on the Option Prioritization in the Graph Model

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Abstract

The resolution of real-world conflicts is often supported by third-party intervention (i.e., mediation). This paper proposes a possible mediation support in the form of a reverse optimization procedure under the framework of the Graph Model for Conflict Resolution (GMCR). The approach computes minimal priority adjustments of preference statements that are necessary to achieve a desired agreement. A mathematical model, based on the matrix form of GMCR, is developed to analyze this third-party mediation problem. Thereby, this study makes a first attempt to obtain option-based mediation strategies, which add comprehensiveness to the traditional state-based strategies, yet are easier to understand and hence more acceptable to the conflict participants. To illustrate the practicality, the proposed procedure is applied to a medical dispute between a patient and a hospital, with the aim to suggest changes in the ordering of preference statements that lead to a desired outcome.

Keywords

Graph Model for Conflict Resolution / third party / mediation / option prioritization / minimal adjustment

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Zhenggao Wu, Haiyan Xu, Ginger Y. Ke. The Strategy of Third-Party Mediation Based on the Option Prioritization in the Graph Model. Journal of Systems Science and Systems Engineering, 2019, 28(4): 399-414 DOI:10.1007/s11518-019-5419-7

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