Slow Retrial Asymptotics for a Single Server Queue with Two-Way Communication and Markov Modulated Poisson Input

Anatoly Nazarov , Tuan Phung-Duc , Svetlana Paul

Journal of Systems Science and Systems Engineering ›› 2019, Vol. 28 ›› Issue (2) : 181 -193.

PDF
Journal of Systems Science and Systems Engineering ›› 2019, Vol. 28 ›› Issue (2) : 181 -193. DOI: 10.1007/s11518-018-5404-6
Article

Slow Retrial Asymptotics for a Single Server Queue with Two-Way Communication and Markov Modulated Poisson Input

Author information +
History +
PDF

Abstract

In this paper, we consider an MMPP/M/1/1 retrial queue where incoming fresh calls arrive at the server according to a Markov modulated Poisson process (MMPP). Upon arrival, an incoming call either occupies the server if it is idle or joins a virtual waiting room called orbit if the server is busy. From the orbit, incoming calls retry to occupy the server in an exponentially distributed time and behave the same as a fresh incoming call. After an exponentially distributed idle time, the server makes an outgoing call whose duration is also exponentially distributed but with a different parameter from that of incoming calls. Our contribution is to derive the first order (law of large numbers) and the second order (central limit theorem) asymptotics for the distribution of the number of calls in the orbit under the condition that the retrial rate is extremely low. The asymptotic results are used to obtain the Gaussian approximation for the distribution of the number of calls in the orbit. Our result generalizes earlier results where Poisson input was assumed.

Keywords

Retrial queueing system / incoming calls and outgoing calls / MMPP-process / asymptotic analysis method / gaussian approximation

Cite this article

Download citation ▾
Anatoly Nazarov, Tuan Phung-Duc, Svetlana Paul. Slow Retrial Asymptotics for a Single Server Queue with Two-Way Communication and Markov Modulated Poisson Input. Journal of Systems Science and Systems Engineering, 2019, 28(2): 181-193 DOI:10.1007/s11518-018-5404-6

登录浏览全文

4963

注册一个新账户 忘记密码

References

[1]

Arrar N K, Djellab N V, Baillon J B. On the asymptotic behaviour of M/G/1 retrial queues with batch arrivals and impatience phenomenon. Mathematical and Computer Modelling, 2012, 55: 654-665.

[2]

Artalejo J R, Gomez-Corral A. Retrial Queueing Systems: A Computational Approach, 2008.

[3]

Artalejo J R, Phung-Duc T. Markovian retrial queues with two way communication. Journal of Industrial and Management Optimization, 2012, 8: 781-806.

[4]

Artalejo J R, Phung-Duc T. Single server retrial queues with two way communication. Applied Mathematical Modelling, 2013, 37(4): 1811-1822.

[5]

Bhulai S, Koole G. Aqueueing model for Call Blending in Call Centers. IEEE Transactions on Automatic Control, 2003, 48: 1434-1438.

[6]

Blom J, De Turck K, Mandjes M. Analysis of Markovmodulated infinite-server queues in the central-limit regime. Probability in the Engineering and Informational Sciences, 2015, 29: 433-459.

[7]

Choi B D, Choi K B, Lee Y W. M/G/1 Retrial queueing systems with two types of calls and finite capacity. Queueing Systems, 1995, 19: 215-229.

[8]

Deslauriers A, L’Ecuyer P, Pichitlamken J, Ingolfsson A, Avramidis AN. Markov chain models of a telephone call center with call blending. Computers and Operations Research, 2007, 34: 1616-1645.

[9]

Falin G I. Model of coupled switching in presence of recurrent calls. Engineering Cybernetics Review, 1979, 17: 53-59.

[10]

Falin G I, Templeton J G C. Retrial Queues, 1997.

[11]

Fedorova E. The second order asymptotic analysis under heavy load condition for retrial queueing system MMPP/M/1. Information Technologies and Mathematical Modelling -Queueing Theory and Applications. Communications in Computer and Information Science, 2015, 564: 344-357.

[12]

Nazarov A, Phung-Duc T, Paul S. Heavy outgoing call asymptotics for MMPP/M/1/1 retrial queue with two-way communication. Information Technologies and Mathematical Modelling. Queueing Theory and Applications CCIS, 2017, 800: 28-41.

[13]

Sakurai H, Phung-Duc T. Scaling limits for single server retrial queues with two-way communication. Annals of Operations Research, 2016, 247: 229-256.

[14]

Shin Y W. Stability of MAP/PH/c/K queue with customer retrials and server vacations. Bulletin of the Korean Mathematical Society, 2016, 53: 985-1004.

[15]

Tran-Gia P, Mandjes M. Modeling of customer retrial phenomenon in cellular mobile networks IEEE Journal on Selected Areas in Communications, 1997, 15: 1406-1414.

[16]

Phung-Duc T, Kawanishi K. An efficient method for performance analysis of blended call centers with redial. Asia-Pacific Journal of Operational Research, 2014, 31(2): 665-716.

[17]

Phung-Duc T, Rogiest W, Takahashi Y, Bruneel H. Retrial queues with balanced call blending: Analysis of single-server and multiserver Model. Annals of Operations Research, 2016, 239: 429-449.

AI Summary AI Mindmap
PDF

119

Accesses

0

Citation

Detail

Sections
Recommended

AI思维导图

/