Systems methodology and mathematical models for knowledge management

Abstract

This paper first introduces a new discipline knowledge science and the role of systems science in its development. Then, after the discussion on current trend in systems science, the paper proposes a new systems methodology for knowledge management and creation. Finally, the paper discusses mathematical modeling techniques to represent and manage human knowledge that is essentially vague and context-dependent.

Keywords

Service sector / systems engineering / information technology / decision technologies / customer-centric / productivity

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