Background and objective: Nurses work in a variety of capacities and environments, including hospitals, in community health, outpatient areas, administration, and in education. Nurses’ challenges include heavy workloads and time management issues. Nurses also encounter long work hours, inadequate staffing, and hierarchical pressures that can result in workplace incivility. Workplace incivility can have a significant impact on both new and experienced nurses and lead to high turnover rates. Incivility among faculty members is disruptive and can contribute to the nursing shortage. The purpose of this study is to: (a) explore the personal lived experiences of faculty members regarding faculty-to-faculty nursing incivility, (b) identify the experiences that faculty members attribute to uncivil behavior, and (c) examine the impact of incivility on faculty wellbeing, job satisfaction, and ability to perform their duties. Additionally, this study aimed to identify commonalities in how faculty members experience workplace incivility through interactions with their colleagues.
Methods This qualitative descriptive study utilized a phenomenological framework to identify the lived experiences of faculty-to-faculty nursing incivility. The data was collected through semi-structured interviews with 15 purposefully selected members who met the inclusion criteria. The interviews were conducted during the Spring of 2024 and the data was transcribed and coded for emerging themes.
Results This study identified five major themes: a toxic work environment, lack of leadership, power imbalance, physical and psychological consequences, and decreased job satisfaction.
Conclusions Identifying and addressing contributing factors of faculty-to-faculty incivility is necessary for the future of the nursing workforce. Possible recommendations include: providing workshops on communication skills, providing a work-life balance, fostering a supportive environment and establishing a zero-tolerance policy.
AUTHORS CONTRIBUTIONS
Mrs. Beyer and Dr. Loftin were responsible for the study design and the data collection. Dr. Loftin and Dr. Correa assisted to draft the manuscript and Dr. Correa assisted to revise the manuscript. All authors read and approved the final manuscript.
FUNDING
Not applicable.
CONFLICTS OF INTEREST DISCLOSURE
The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.
INFORMED CONSENT
Obtained.
ETHICS APPROVAL
The Publication Ethics Committee of the Association for Health Sciences and Education. The journal’s policies adhere to the Core Practices established by the Committee on Publication Ethics (COPE).
PROVENANCE AND PEER REVIEW
Not commissioned; externally double-blind peer reviewed.
DATA AVAILABILITY STATEMENT
The data that support the findings of this study are available on request from the corresponding author. The data are not publicly available due to privacy or ethical restrictions.
DATA SHARING STATEMENT
No additional data are available.
ACKNOWLEDGEMENTS
We would like to thank every team member who took the time to participate in this study.
| [1] |
Karaçay P, Oflaz F. Exploring faculty-to-faculty incivility among nursing faculty: Related factors, reasons, and solutions. Journal of Nursing Management. 2022; 30(6): 1415-1423. PMid:33998722 https://doi.org/10.1111/jonm.13375
|
| [2] |
Sills M. Faculty-to-faculty incivility as perceived by nursing faculty. ProQuest Dissertations & Theses. 2016. Available from: https://login.databases.wtamu.edu/login?url=https://www.proquest.com/dissertations-theses/faculty-incivil ity-as-perceived-nursing/docview/1854134707/se-2
|
| [3] |
Clark CM, Sattler VP, Barbosa-Leiker C. Development and psychometric testing of the workplace civility index: A reliable tool for measuring civility in the workplace. The Journal of Continuing Education in Nursing. 2018; 49(9): 400-406. PMid:30148537 https://doi.org/10.3928/00220124-20180813-05
|
| [4] |
King C, Rossetti J, Smith TJ, et al. Workplace incivility and nursing staff: An analysis through the lens of Jean Watson’s theory of human caring. International Journal for Human Caring. 2021; 25(4): 283-291. https://doi.org/10.20467/HumanCaring-D-20-00050
|
| [5] |
Park EJ, Kang H. Faculty-to-faculty incivility in nursing academia: A qualitative systematic review. Journal of Professional Nursing. 2023; 48: 1-14. PMid:37775223 https://doi.org/10.1016/j.profnurs.2023.05.006
|
| [6] |
Craft J, Schivinski E, Wright A. The grim reality of nursing incivility. Journal for Nurses in Professional Development. 2020; 36(1): 41-43. PMid:31895192 https://doi.org/10.1097/NND.0000000000000599
|
| [7] |
Johnson S, Rea R. Workplace bullying. The Journal of Nursing Administration. 2009; 39(2): 84-90. PMid:19190425 https://doi.org/10.1097/NNA.0b013e318195a5fc
|
| [8] |
Northall T, Chang E, Hatcher D, et al. The application and tailoring of Colaizzi’s phenomenological approach in a hospital setting. Nurse Researcher. 2020; 28(2): 20-25. PMid:32309916 https://doi.org/10.7748/nr.2020.e1700
|
| [9] |
Kroning M, Annunziato S. New strategies to combat workplace incivility and promote joy. Nursing. 2023; 53(1): 45-50. PMid:36573870 https://doi.org/10.1097/01.NURSE.0000891960.69075.73
|
| [10] |
Jackson D, Usher K, Cleary M. Workplace incivility: Insidious, pervasive and harmful. International Journal of Mental Health Nursing. 2024; 33(3): 483-486. PMid:38414145 https://doi.org/10.1 111/inm.13315
|
| [11] |
Layne D, Anderson E, Henderson S. Examining the presence and sources of incivility within nursing. Journal of Nursing Management. 2019; 27(7): 1505-1511. PMid:31386240 https://doi.org/10.1111/jonm.12836
|