A STUDY OF SATISFACTION OF PATIENTS AND THEIR RELATIVES WITH THE QUALITY CONDITIONS OF STAY IN DEPARTMENT OF NURSING CARE

N. V Polunina; V. S Polunin; Stepan E. Teptin

doi:10.18821/0869-2106-2019-25-2-70-75

Russian Medicine ›› 2019, Vol. 25 ›› Issue (2) : 70 -75. DOI: 10.18821/0869-2106-2019-25-2-70-75

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A STUDY OF SATISFACTION OF PATIENTS AND THEIR RELATIVES WITH THE QUALITY CONDITIONS OF STAY IN DEPARTMENT OF NURSING CARE

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Abstract

Currently active ageing of the population of the planet, the growth rate of the elderly population accounted for 2.6 per cent per annum. The purpose of the study is identify the satisfaction of patients of nursing care (ESG) and their relatives the terms stay in Office, as an indicator of the quality of medical care. Material and methods. Questioning 100 patients representative by sex and age had been treated in the overall composition of the OSU and 100 relatives of patients. Results. Of those surveyed 71.0% of patients were treated with three or more months, including 42% - more than six months. 15% of the relatives visited patients weekly, 25% - 2-3 once a month, 35.0% monthly, others once a month 2-3. Conclusion. The degree of satisfaction of patients and their relatives the terms stay in nursing Office high poll allows you to identify some of the defects in the Organization of medical assistance, which is not easy to identify when you use other forms of quality control of medical care.

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older patients / Nursing Department / questioning

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N. V Polunina, V. S Polunin, Stepan E. Teptin. A STUDY OF SATISFACTION OF PATIENTS AND THEIR RELATIVES WITH THE QUALITY CONDITIONS OF STAY IN DEPARTMENT OF NURSING CARE. Russian Medicine, 2019, 25(2): 70-75 DOI:10.18821/0869-2106-2019-25-2-70-75

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