Linking elements to outcomes of knowledge transfer in the project environment: Current review and future direction
Qianwen ZHOU, Xiaopeng DENG, Ge WANG, Amin MAHMOUDI
Linking elements to outcomes of knowledge transfer in the project environment: Current review and future direction
A project is a specific effort to create a unique product, so it is a favorable place for knowledge creation and development. Knowledge can be transferred inside and outside projects and their parent project-based organizations, thus affecting project performance and organizational competitiveness. However, the current research on the elements and outcomes of knowledge transfer (KT) in the project environment lacks completeness and clarity, and that on the different levels of KT is fragmented. This study aims to conduct comprehensive research to determine and link the elements and outcomes of KT in the project environment. The authors systematically analyzed the relevant literature from 2000 to 2021, which showed an increasing publication trend. They divided KT in the project environment into three levels according to the transfer scenario: Intra-project, cross-project, and cross-organizational KT. Five-dimensional transfer elements and two-dimensional transfer outcomes were then identified and analyzed from previous literature. Lastly, the relationships between the transfer elements and outcomes were gathered to create a comprehensive model. Importantly, the knowledge gap in the current literature was highlighted, and future research directions were put forward. This study builds a theoretical framework linking transfer elements to outcomes that can serve as a basis for scholars and practitioners to develop effective strategies for KT in the project environment.
knowledge transfer / knowledge management / project management / project environment / literature review
[1] |
Aerts,G Dooms,M Haezendonck,E (2017). Knowledge transfers and project-based learning in large scale infrastructure development projects: An exploratory and comparative ex-post analysis. International Journal of Project Management, 35( 3): 224– 240
CrossRef
Google scholar
|
[2] |
Ajmal,M M Koskinen,K U (2008). Knowledge transfer in project-based organizations: An organizational culture perspective. Project Management Journal, 39( 1): 7– 15
CrossRef
Google scholar
|
[3] |
Alashwal,A M Abdul-Rahman,H (2014). Using PLS–PM to model the process of inter-project learning in construction projects. Automation in Construction, 44: 176– 182
CrossRef
Google scholar
|
[4] |
Ambos,T C Ambos,B (2009). The impact of distance on knowledge transfer effectiveness in multinational corporations. Journal of International Management, 15( 1): 1– 14
CrossRef
Google scholar
|
[5] |
Andersson,U Gaur,A Mudambi,R Persson,M (2015). Unpacking interunit knowledge transfer in multinational enterprises. Global Strategy Journal, 5( 3): 241– 255
CrossRef
Google scholar
|
[6] |
Antwi-Afari,M F Pärn,E A Owusu-Manu,D G Edwards,D J (2016). Conceptualization of the absorptive capability paradox in technology transfer projects: A study of the Ghanaian construction industry. Mindanao Journal of Science and Technology, 14: 57– 78
|
[7] |
Bakker,R M Cambré,B Korlaar,L Raab,J (2011). Managing the project learning paradox: A set-theoretic approach toward project knowledge transfer. International Journal of Project Management, 29( 5): 494– 503
CrossRef
Google scholar
|
[8] |
Betz,S Oberweis,A Stephan,R (2014). Knowledge transfer in offshore outsourcing software development projects: An analysis of the challenges and solutions from German clients. Expert Systems: International Journal of Knowledge Engineering and Neural Networks, 31( 3): 282– 297
CrossRef
Google scholar
|
[9] |
Bosch-Sijtsema,P M Postma,T J B M (2010). Governance factors enabling knowledge transfer in interorganisational development projects. Technology Analysis and Strategic Management, 22( 5): 593– 608
CrossRef
Google scholar
|
[10] |
Buvik,M P Tvedt,S D (2017). The influence of project commitment and team commitment on the relationship between trust and knowledge sharing in project teams. Project Management Journal, 48( 2): 5– 21
CrossRef
Google scholar
|
[11] |
Cacciatori,E (2008). Memory objects in project environments: Storing, retrieving and adapting learning in project-based firms. Research Policy, 37( 9): 1591– 1601
CrossRef
Google scholar
|
[12] |
Cacciatori,E Tamoschus,D Grabher,G (2012). Knowledge transfer across projects: Codification in creative, high-tech and engineering industries. Management Learning, 43( 3): 309– 331
CrossRef
Google scholar
|
[13] |
Chelagat,T Onyango,J Kokwaro,G Rice,J (2019). From strategy to action: A qualitative study on salient factors influencing knowledge transfer in project-based experiential learning in healthcare organisations in Kenya. BMJ Open, 9( 9): e031100
CrossRef
Pubmed
Google scholar
|
[14] |
Cheng,M M Schulz,K D Booth,P (2009). Knowledge transfer in project reviews: The effect of self-justification bias and moral hazard. Accounting and Finance, 49( 1): 75– 93
CrossRef
Google scholar
|
[15] |
Ciabuschi,F Dellestrand,H Kappen,P (2011). Exploring the effects of vertical and lateral mechanisms in international knowledge transfer projects. Management International Review, 51( 2): 129– 155
CrossRef
Google scholar
|
[16] |
Cummings,J L Teng,B S (2003). Transferring R&D knowledge: The key factors affecting knowledge transfer success. Journal of Engineering and Technology Management, 20( 1–2): 39– 68
CrossRef
Google scholar
|
[17] |
Davenport,T Prusak,L (1998). Learn how valuable knowledge is acquired, created, bought and bartered. Australian Library Journal, 47( 3): 268– 272
CrossRef
Google scholar
|
[18] |
Decker,B Landaeta,R E Kotnour,T G (2009). Exploring the relationships between emotional intelligence and the use of knowledge transfer methods in the project environment. Knowledge Management Research and Practice, 7( 1): 15– 36
CrossRef
Google scholar
|
[19] |
Dip J A (2021). What does U-multirank tell us about knowledge transfer and research? Scientometrics, 126(4): 3011–3039
|
[20] |
Formentini,M Romano,P (2011). Using value analysis to support knowledge transfer in the multi-project setting. International Journal of Production Economics, 131( 2): 545– 560
CrossRef
Google scholar
|
[21] |
Frank,A G Ribeiro,J (2014). An integrative model for knowledge transfer between new product development project teams. Knowledge Management Research and Practice, 12( 2): 215– 225
CrossRef
Google scholar
|
[22] |
Gao,S C Song,X Y Ding,R G (2020). Promoting information transfer in collaborative projects through network structure adjustment. Journal of Construction Engineering and Management, 146( 2): 04019108
CrossRef
Google scholar
|
[23] |
Garavelli,A C Gorgoglione,M Scozzi,B (2002). Managing knowledge transfer by knowledge technologies. Technovation, 22( 5): 269– 279
CrossRef
Google scholar
|
[24] |
Gopal,J Sangaiah,A K Basu,A Gao,X Z (2018). Integration of fuzzy DEMATEL and FMCDM approach for evaluating knowledge transfer effectiveness with reference to GSD project outcome. International Journal of Machine Learning and Cybernetics, 9: 225– 241
CrossRef
Google scholar
|
[25] |
Gupta,A Govindarajan,V (2000). Knowledge flows within multinational corporations. Strategic Management Journal, 21( 4): 473– 496
CrossRef
Google scholar
|
[26] |
Hanisch,B Lindner,F Müller,A Wald,A (2009). Knowledge management in project environments. Journal of Knowledge Management, 13( 4): 148– 160
CrossRef
Google scholar
|
[27] |
He,Q Xu,J Wang,T Chan,A P C (2021). Identifying the driving factors of successful megaproject construction management: Findings from three Chinese cases. Frontiers of Engineering Management, 8( 1): 5– 16
CrossRef
Google scholar
|
[28] |
Hermans,J Castiaux,A (2017). Contingent knowledge transfers in university–industry R&D projects. Knowledge Management Research and Practice, 15( 1): 68– 77
CrossRef
Google scholar
|
[29] |
Hsieh,H F Shannon,S E (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15( 9): 1277– 1288
CrossRef
Pubmed
Google scholar
|
[30] |
Jafari Navimipour,N Charband,Y (2016). Knowledge sharing mechanisms and techniques in project teams: Literature review, classification, and current trends. Computers in Human Behavior, 62: 730– 742
CrossRef
Google scholar
|
[31] |
Javernick-Will,A Levitt,R E (2010). Mobilizing institutional knowledge for international projects. Journal of Construction Engineering and Management, 136( 4): 430– 441
CrossRef
Google scholar
|
[32] |
Jensen,P A Rasmussen,H L Chatzilazarou,S (2019). Knowledge transfer between building operation and building projects. Journal of Facilities Management, 17( 2): 208– 219
CrossRef
Google scholar
|
[33] |
Joseph Garcia,A Mollaoglu,S (2020). Individuals’ capacities to apply transferred knowledge in AEC project teams. Journal of Construction Engineering and Management, 146( 4): 04020016
CrossRef
Google scholar
|
[34] |
Kivrak,S Arslan,G Dikmen,I Birgonul,M T (2008). Capturing knowledge in construction projects: Knowledge platform for contractors. Journal of Management Engineering, 24( 2): 87– 95
CrossRef
Google scholar
|
[35] |
Ko,D G (2014). The mediating role of knowledge transfer and the effects of client–consultant mutual trust on the performance of enterprise implementation projects. Information & Management, 51( 5): 541– 550
CrossRef
Google scholar
|
[36] |
Landaeta,R E (2008). Evaluating benefits and challenges of knowledge transfer across projects. Engineering Management Journal, 20( 1): 29– 38
CrossRef
Google scholar
|
[37] |
Lawson,B Potter,A (2012). Determinants of knowledge transfer in inter-firm new product development projects. International Journal of Operations & Production Management, 32( 10): 1228– 1247
CrossRef
Google scholar
|
[38] |
Lê,M A T Law,K H (2009). System dynamic approach for simulation of experience transfer in the AEC industry. Journal of Management Engineering, 25( 4): 195– 203
CrossRef
Google scholar
|
[39] |
Lee,N S Ram,J (2018). New product development processes and knowledge transfer in automotive projects: An empirical study. Knowledge and Process Management, 25( 4): 279– 291
CrossRef
Google scholar
|
[40] |
Li,Y Yang,Q Pasian,B Zhang,Y (2020). Project management maturity in construction consulting services: Case of Expo in China. Frontiers of Engineering Management, 7( 3): 384– 395
CrossRef
Google scholar
|
[41] |
Lievre,P Tang,J (2015). SECI and inter-organizational and intercultural knowledge transfer: A case-study of controversies around a project of co-operation between France and China in the health sector. Journal of Knowledge Management, 19( 5): 1069– 1086
CrossRef
Google scholar
|
[42] |
LiuH Yu Y SunY YanX (2020). A system dynamic approach for simulation of a knowledge transfer model of heterogeneous senders in mega project innovation. Engineering, Construction, and Architectural Management, 28(3): 681– 705
|
[43] |
Mahura,A Birollo,G (2021). Organizational practices that enable and disable knowledge transfer: The case of a public sector project-based organization. International Journal of Project Management, 39( 3): 270– 281
CrossRef
Google scholar
|
[44] |
Martinkenaite,I (2011). Antecedents and consequences of inter-organizational knowledge transfer: Emerging themes and openings for further research. Baltic Journal of Management, 6( 1): 53– 70
CrossRef
Google scholar
|
[45] |
McGowan Poole,C D (2020). IT outsourcing, knowledge transfer and project transition phases. VINE Journal of Information and Knowledge Management Systems, 50( 2): 219– 246
CrossRef
Google scholar
|
[46] |
Milagres R, Burcharth A (2019). Knowledge transfer in interorganizational partnerships: What do we know? Business Process Management Journal, 25(1): 27–68
|
[47] |
Mohammadi,A Tavakolan,M Khosravi,Y (2018). Factors influencing safety performance on construction projects: A review. Safety Science, 109: 382– 397
CrossRef
Google scholar
|
[48] |
Moher,D Liberati,A Tetzlaff,J Altman,D G PRISMA,Group (2010). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. International Journal of Surgery, 8( 5): 336– 341
CrossRef
Pubmed
Google scholar
|
[49] |
Mueller,J (2012). Knowledge sharing between project teams and its cultural antecedents. Journal of Knowledge Management, 16( 3): 435– 447
CrossRef
Google scholar
|
[50] |
Mueller,J (2014). A specific knowledge culture: Cultural antecedents for knowledge sharing between project teams. European Management Journal, 32( 2): 190– 202
CrossRef
Google scholar
|
[51] |
Mueller,J (2015). Formal and informal practices of knowledge sharing between project teams and enacted cultural characteristics. Project Management Journal, 46( 1): 53– 68
CrossRef
Google scholar
|
[52] |
Nesheim T, Smith J (2015). Knowledge sharing in projects: Does employment arrangement matter? Personnel Review, 44(2): 255–269
|
[53] |
Newell,S Bresnen,M Edelman,L Scarbrough,H Swan,J (2006). Sharing knowledge across projects: Limits to ICT-led project review practices. Management Learning, 37( 2): 167– 185
CrossRef
Google scholar
|
[54] |
Ni,G D Cui,Q B Sang,L H Wang,W S Xia,D C (2018). Knowledge-sharing culture, project-team interaction, and knowledge-sharing performance among project members. Journal of Management Engineering, 34( 2): 04017065
CrossRef
Google scholar
|
[55] |
Ovbagbedia,O O Ochieng,E G (2015). Impact of organisational culture on knowledge transfer in Nigerian heavy engineering projects. Proceedings of the Institution of Civil Engineers: Management Procurement and Law, 168( 5): 241– 247
CrossRef
Google scholar
|
[56] |
Owen,J Burstein,F Mitchell,S (2004). Knowledge reuse and transfer in a project management environment. Journal of Information Technology Case and Application Research, 6( 4): 21– 35
CrossRef
Google scholar
|
[57] |
Park,J Lee,J (2014). Knowledge sharing in information systems development projects: Explicating the role of dependence and trust. International Journal of Project Management, 32( 1): 153– 165
CrossRef
Google scholar
|
[58] |
Prencipe,A Tell,F (2001). Inter-project learning: Processes and outcomes of knowledge codification in project-based firms. Research Policy, 30( 9): 1373– 1394
CrossRef
Google scholar
|
[59] |
Raziq,M M Ahmad,M Iqbal,M Z Ikramullah,M David,M (2020). Organizational structure and project success: The mediating role of knowledge sharing. Journal of Information & Knowledge Management, 19( 2): 2050007
CrossRef
Google scholar
|
[60] |
Ren,X Deng,X Liang,L (2018). Knowledge transfer between projects within project-based organizations: The project nature perspective. Journal of Knowledge Management, 22( 5): 1082– 1103
CrossRef
Google scholar
|
[61] |
Ren,X Yan,Z Wang,Z He,J (2019). Inter-project knowledge transfer in project-based organizations: An organizational context perspective. Management Decision, 58( 5): 844– 863
CrossRef
Google scholar
|
[62] |
SangL XiaD Ni G CuiQ WangJ WangW (2019). Influence mechanism of job satisfaction and positive affect on knowledge sharing among project members: Moderator role of organizational commitment. Engineering, Construction, and Architectural Management, 27(1): 245– 269
|
[63] |
Sapsed,J Gann,D Marshall,N Salter,A (2005). From here to eternity? The practice of knowledge transfer in dispersed and co-located project organizations. European Planning Studies, 13( 6): 831– 851
CrossRef
Google scholar
|
[64] |
Schindler,M Eppler,M (2003). Harvesting project knowledge: A review of project learning methods and success factors. International Journal of Project Management, 21( 3): 219– 228
CrossRef
Google scholar
|
[65] |
SchröpferV TahJ Kurul E (2017). Mapping the knowledge flow in sustainable construction project teams using social network analysis. Engineering, Construction, and Architectural Management, 24(2): 229– 259
|
[66] |
Seres,S Haites,E Murphy,K (2009). Analysis of technology transfer in CDM projects: An update. Energy Policy, 37( 11): 4919– 4926
CrossRef
Google scholar
|
[67] |
Shahbaznezhad,H Rashidirad,M Vaghefi,I (2019). A systematic review of the antecedents of knowledge transfer: An actant-object view. European Business Review, 31( 6): 970– 995
CrossRef
Google scholar
|
[68] |
Skovvang Christensen,K Kaasgaard Bang,H (2003). Knowledge management in a project-oriented organization: Three perspectives. Journal of Knowledge Management, 7( 3): 116– 128
CrossRef
Google scholar
|
[69] |
Souza,da Conceição C Broberg,O Paravizo,E Jensen,A R (2019). A four-step model for diagnosing knowledge transfer challenges from operations into engineering design. International Journal of Industrial Ergonomics, 69: 163– 172
CrossRef
Google scholar
|
[70] |
Stock,G N Tsai,J C A Jiang,J J Klein,G (2021). Coping with uncertainty: Knowledge sharing in new product development projects. International Journal of Project Management, 39( 1): 59– 70
CrossRef
Google scholar
|
[71] |
Sun,J Ren,X Anumba,C J (2019). Analysis of knowledge-transfer mechanisms in construction project cooperation networks. Journal of Management Engineering, 35( 2): 04018061
CrossRef
Google scholar
|
[72] |
Svensson,R (2007). Knowledge transfer to emerging markets via consulting projects. Journal of Technology Transfer, 32( 5): 545– 559
CrossRef
Google scholar
|
[73] |
Szulanski,G (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17( S2): 27– 43
CrossRef
Google scholar
|
[74] |
Takahashi,M Indulska,M Steen,J (2018). Collaborative research project networks: Knowledge transfer at the fuzzy front end of innovation. Project Management Journal, 49( 4): 36– 52
CrossRef
Google scholar
|
[75] |
Teece,D J (1977). Technology transfer by multinational firms: The resource cost of transferring technological know-how. Economic Journal, 87( 346): 242– 261
CrossRef
Google scholar
|
[76] |
Teo,T S H Bhattacherjee,A (2014). Knowledge transfer and utilization in it outsourcing partnerships: A preliminary model of antecedents and outcomes. Information & Management, 51( 2): 177– 186
CrossRef
Google scholar
|
[77] |
Tshuma,B Steyn,H van Waveren,C (2018). The role played by PMOs in the transfer of knowledge between projects: A conceptual framework. South African Journal of Industrial Engineering, 29( 2): 127– 140
CrossRef
Google scholar
|
[78] |
van Waveren,C Oerlemans,L Pretorius,T (2017). Refining the classification of knowledge transfer mechanisms for project-to-project knowledge sharing. South African Journal of Economic and Management Sciences, 20( 1): a1642
CrossRef
Google scholar
|
[79] |
van Wijk,R Jansen,J J P Lyles,M A (2008). Inter- and intra-organizational knowledge transfer: A meta-analytic review and assessment of its antecedents and outcomes. Journal of Management Studies, 45( 4): 830– 853
CrossRef
Google scholar
|
[80] |
Wei,Y Miraglia,S (2017). Organizational culture and knowledge transfer in project-based organizations: Theoretical insights from a Chinese construction firm. International Journal of Project Management, 35( 4): 571– 585
CrossRef
Google scholar
|
[81] |
Wen,Q Qiang,M (2016). Coordination and knowledge sharing in construction project-based organization: A longitudinal structural equation model analysis. Automation in Construction, 72( 3): 309– 320
CrossRef
Google scholar
|
[82] |
Wiewiora,A Murphy,G Trigunarsyah,B Brown,K (2014). Interactions between organizational culture, trustworthiness, and mechanisms for inter-project knowledge sharing. Project Management Journal, 45( 2): 48– 65
CrossRef
Google scholar
|
[83] |
Xu,X X Zou,P (2021). System dynamics analytical modeling approach for construction project management research: A critical review and future directions. Frontiers of Engineering Management, 8( 1): 17– 31
CrossRef
Google scholar
|
[84] |
Zhang,L He,J (2016). Critical factors affecting tacit-knowledge sharing within the integrated project team. Journal of Management Engineering, 32( 2): 04015045
CrossRef
Google scholar
|
[85] |
Zhang,L Huang,S (2020). New technology foresight method based on intelligent knowledge management. Frontiers of Engineering Management, 7( 2): 238– 247
CrossRef
Google scholar
|
[86] |
ZhangZ MinM (2021). Research on the NPD coordination, knowledge transfer process and innovation performance of interfirm projects in China. Asia Pacific Journal of Management, in press, doi:10.1007/s10490-021-09755-z
|
[87] |
Zhao,D Zuo,M Deng,X N (2015). Examining the factors influencing cross-project knowledge transfer: An empirical study of IT services firms in China. International Journal of Project Management, 33( 2): 325– 340
CrossRef
Google scholar
|
[88] |
ZhouQ W ChenS DengX P MahmoudiA (2022a). Knowledge transfer among members within cross-cultural teams of international construction projects. Engineering, Construction, and Architectural Management, in press, doi:10.1108/ECAM-09-2021-0838
|
[89] |
Zhou,Q W Deng,X P Hwang,B G Ji,W Y (2020). Integrated framework of horizontal and vertical cross-project knowledge transfer mechanism within project-based organizations. Journal of Management Engineering, 36( 5): 04020062
CrossRef
Google scholar
|
[90] |
Zhou,Q W Deng,X P Hwang,B G Yu,M (2022b). System dynamics approach of knowledge transfer from projects to the project-based organization. International Journal of Managing Projects in Business, 15( 2): 324– 349
CrossRef
Google scholar
|
/
〈 | 〉 |