TY - Front. Bus. Res. China A1 - LU Juan, LU Yan T1 - Dimensions and influencing factors of customer loyalty in the intermittent service industry Y1 - 2009-03-05 JF - Frontiers of Business Research in China JO - Front. Bus. Res. China SP - 63 EP - 78 VL - 3 IS - 1 UR - https://journal.hep.com.cn/fbr N1 - 10.1007/s11782-009-0004-4 ER -