Please wait a minute...
 首页  期刊列表 期刊订阅 开放获取 关于我们
English
在线预览  |  当期目录  |  过刊浏览  |  热点文章  |  下载排行
Frontiers of Engineering Management    2019, Vol. 6 Issue (3) : 336-350     https://doi.org/10.1007/s42524-019-0029-0
RESEARCH ARTICLE
The psychology of organizational and social sustainability
Wei-Tau LEE1, Hao ZHANG2(), Kenneth H. FUNK II1
1. School of Mechanical, Industrial, and Manufacturing Engineering, Oregon State University, Corvallis, OR 97331, USA
2. School of Integrated Sciences, James Madison University, Harrisonburg, VA 22807, USA
全文: PDF(444 KB)   HTML
导出: BibTeX | EndNote | Reference Manager | ProCite | RefWorks
Abstract

This paper presents 12 dimensions of work with the aim of providing further understanding of the relationship between work and the psychological well-being of workers. Previous research has indicated that these dimensions are significant in establishing such a relationship, which is essential to creating good work. These dimensions are also influential in their effect on the psychological state of workers and are translated specifically into actionable items in the workplace. A hypothetical system model is developed to relate these dimensions to one another, to workers, and to organizations. This set of dimensions also serves as a basis for further development of work design and evaluation tools.

Keywords work design      work dimensions      psychological factors      good work     
最新录用日期:    在线预览日期:    发布日期: 2019-09-04
服务
推荐给朋友
免费邮件订阅
RSS订阅
作者相关文章
Wei-Tau LEE
Hao ZHANG
Kenneth H. FUNK II
引用本文:   
Wei-Tau LEE,Hao ZHANG,Kenneth H. FUNK II. The psychology of organizational and social sustainability[J]. Front. Eng, 2019, 6(3): 336-350.
网址:  
https://journal.hep.com.cn/fem/EN/10.1007/s42524-019-0029-0     OR     https://journal.hep.com.cn/fem/EN/Y2019/V6/I3/336
Fig.1  Summary of Demand-Control model based on Karasek and Theorell (1990)
Dimension Definition Main Sources of Inspiration
Compensation All material gains workers can obtain by performing their assigned work Maslow (1943;1954), Chan and Ngai (2009)
Safety Degree to which workers are protected from physical and psychological harm while performing their work and within the premises of the workplace Maslow (1943;1954)
Social Interaction Degree to which workers interact with each other during work Karasek and Theorell (1990), Deci and Ryan (2004), Ryan and Deci (2000), Hackman and Oldham (1980), Maslach and Goldberg (1998)
Variety Variety of tasks workers perform in the workplace Hackman and Oldham (1980)
Aesthetics Exposure to beauty and creativity while performing work, possibly from the workplace, the work environment, or the workplace itself Maslow (1943, 1954)
Feedback Amount and quality of knowledge workers receive regarding their work performance Hackman and Oldham (1980)
Accomplishment and Status Feeling of satisfaction toward one’s attainments at work and one’s place within an organization Maslow (1943, 1954), Keegan and Green (2005)
Demand Physical and psychological efforts required from workers to accomplish the task Karasek and Theorell (1990), Maslach and Goldberg (1998)
Autonomy Degree of control workers can exert over their work in terms of freely applying their knowledge, judgment, skills, and creativity Hackman and Oldham (1980), Karasek and Theorell (1990), Maslach and Goldberg (1998), Maiscampo and Baumeister (2008)
Value Importance of one’s role and its impact within and beyond an organization Maslow (1954), Hackmen and Oldham (1980), Senge (1990)
Technical Growth Opportunities available to workers to obtain work-related skills and knowledge that can be applied to their work and career Maslow (1954), Hackman and Oldham (1980), Senge (1990), Deci and Ryan (2004)
Personal Growth Degree to which work helps its workers further themselves according to their personal beliefs and values Maslow (1954), Hofstede and Hofstede (2005), Schumacher (1979)
Tab.1  12 Dimensions of Good Work
Fig.2  Feedback relationships among psychological factors, work factors, and work dimensions
1 T Amagasa, T Nakayama, Y Takahashi (2005). Karojisatsu in Japan: characteristics of 22 cases of work-related suicide. Journal of Occupational Health, 47(2): 157–164
2 Apple Inc (2018). Apple Supplier Responsibility. Progress Report
3 B Asgari, P Pickar, V Garay (2016). Karoshi and Karou-jisatsu in Japan: causes, statistics, and prevention mechanisms. Asia Pacific Business & Economics Perspectives, 4(2): 49–72
4 A B Bakker, E Demerouti (2017). Job demands-resources theory: taking stock and looking forward. Journal of Occupational Health Psychology, 22(3): 273–285
5 R F Baumeister, E Bratslavsky, M Muraven, D M Tice (1998). Ego depletion: Is the active self a limited resource? Journal of Personality and Social Psychology, 74(5): 1252–1265
6 P Leather, M, Pyrgas D Beale, C Lawrence (1998). Windows in the workplace. Environment and Behavior, 30(6): 739–762
7 E Bethke (2003). Game Development and Production. Wordware Publishing, Inc.
8 B Bjerke (1999). Business Leadership and Cultures. MA: Edward Elgar
9 K Chan (2010). A China paradox: migrant labor shortage amidst rural labor supply abundance. Eurasian Geography and Economics, 51(4): 513–530
10 K Chan, P Ngai (2009). The making of a new working class? A study of collective actions of migrant workers in south China. China Quarterly, 198: 287–303
11 F Chen (2016). China’s road to the construction of labor rights. Journal of Society, 52(1): 24–38
12 D A Cotter, Y Song (2009). The religious time bind: U. S. work hours and religion. Social Indicators Research, 93(1): 209–214
13 E L Deci, R M Ryan (2004). Overview of self-determination theory: an organismic dialectical perspective. In: Deci E L, Ryan R M, eds. Handbook of Self-Determination Research. Rochester: Boydell &Brewer Inc, 3–33
14 M F Dollard, H R Winefield, A H Winefield, J Jonge (2000). Psychological job strain and productivity in human service workers: a test of the demand-control-support model. Journal of Occupational and Organizational Psychology, 73(4): 501–510
15 R Dwivedula, C Bredillet, R Müller (2016). Work motivation in temporary organizations: a review of literature grounded in job design perspective. In: Rechid B, Michael S, eds. Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy. Springer International publishing, 609–618
16 Ethical Trading Initiative (2018). Attracting Younger Workers: the Challenges Facing Manufacturers in China. Ethical Trading Initiative
17 C Fernet, F Guay, C Senecal (2004). Adjusting to job demands: the role of work self-determination and job control in predicting burnout. Journal of Vocational Behavior, 65(1): 39–56
18 J M Finkelman (1994). A large database study of the factors associated with work-induced fatigue. Human Factors, 36(2): 232–243
19 A Gini (2000). My Job My Self. New York: Routledge
20 R B Goldmann (1976). A Work Experiment: Six Americans in a Swedish Plant. New York: The Ford Foundation
21 R Hackman, J Pearce, J Wolfe (1978). Effects of changes in job characteristics on work attitudes and behaviors: A naturally occurring quasi-experiment. Organizational Behavior and Human Performance, 21(3): 289–304
22 R J Hackman, G R Oldham (1980). Work Redesign. Philippines: Addison-Wesley
23 S Hart, L Staveland (1988). Development of NASA-TLX (Task Load Index): results of empirical and theoretical research. In: Hancock P A, Meshkati N, eds. Human Mental Workload. Amsterdam: North Holland Press, 139–183
24 N Harun, A Karim (2017). Investigating the correlates and predictors of job satisfaction among Malaysian academic librarians. Malaysian Journal of Library and Information Science, 13(2): 69–88
25 G Hofstede, G J Hofstede, M Minkov (2005). Cultures and Organizations: Software and the Mind. New York: McGraw-Hill
26 P Iles, D Preece, X Chuai (2010). Talent management as a management fashion in HRD: towards a research agenda. Human Resource Development International, 13(2): 125–145
27 K Iwasaki, M Takahashi, A Nakata (2006). Health problems due to long working hours in Japan: working hours, workers’ compensation (Karoshi), and preventive measures. Industrial Health, 44(4): 537–540
28 R L Kahn, P Byosiere (1992). Stress in organizations. In: Dunnette M D, Hough L M, eds. Handbook of industrial and organizational psychology. Palo Alto, CA, US: Consulting Psychologists Press, 571–650
29 A Kanai (2009). “Karoshi (work to death)” in Japan. Journal of Business Ethics, 84(S2): 209–216
30 R Karasek (2004). Job socialization: the carry-over effects of work in political and leisure activities. Bulletin of Science, Technology & Society, 24(4): 284–304
31 R Karasek, C Brisson, N Kawakami, I Houtman, P Bongers, B Amick (1998). The Job Content Questionnaire (JCQ): an instrument for internationally comparative assessments of psychosocial job characteristics. Journal of Occupational Health Psychology, 3(4): 322–355
32 R Karasek, T Theorell (1990). Healthy Work—Stress, Productivity, and the Reconstruction of Working Life. New York: Basic Books
33 W Keegan, M Green (2005). Global Marketing. New York: Pearson
34 K Kim, M Stoner (2008). Burnout and turnover intention among social workers: effects of role stress, job autonomy and social support. Administration in Social Work, 32(3): 5–25
35 S Konz, S Johnson (2008). Work Design. Scottsdale, AZ: Holcomb Hathaway
36 D Kooij, M Tims, R Kanfer (2014). Successful Aging at Work: the Role of Job Crafting. Berlin: Springer
37 R Kopelman (1985). Job redesign and productivity: a review of the evidence. National Productivity Review, Summer, 237–254
38 W Lee (2014). About good work. Dissertation for the Doctoral Degree. Oregon: Oregon State University
39 O Llopis, N Foss (2016). Understanding the climate-knowledge sharing relation: The moderating roles of intrinsic motivation and job autonomy. European Management Journal, 34(2): 135–144
40 S Lo, W Chen, J Ko, J Wang (2007). Definition and diagnostic criteria of death from overwork. Taipei City Medical Journal, 4(2): 95–102
41 E Maiscampo, R Baumeister (2008). Toward a physiology of dual-process reasoning and judgment: lemonade, willpower, and expensive rule-based analysis. Psychological Science, 19(3): 255–260
42 C Maslach, J Goldberg (1998). Prevention of burnout: new perspectives. Applied & Preventive Psychology, 7(1): 63–74
43 C Maslach, S Jackson (1981). The measurement of experienced burnout. Journal of Occupational Behaviour, 2(2): 99–113
44 A Maslow (1943). A theory of human motivation. Psychological Review, 50(4): 370–396
45 A Maslow (1954). Motivation and Personality. New York: Harper & Row
46 C Meek (2004). The dark side of Japanese management in the 1990s. Journal of Managerial Psychology, 19(3): 312–331
47 M Moezzi (1998). The Predicament of Efficiency. In: ACEEE Summer Study on Energy Efficiency in Buildings. Pacific Grove, CA
48 J Mole (1990). When in Rome—A Business Guide to Cultures & Customs in 12 European Nations. New York: AMACOM
49 M Muraven, H Rosman, M Gagne (2007). Lack of autonomy and self-control: performance contingent rewards lead to greater depletion. Motivation and Emotion, 31(4): 322–330
50 P Ngai (2005). Global production, company codes of conduct, and labor conditions in China: a case study of two factories. China Journal (Canberra, A.C.T.), 54(54): 101–113
51 K Ngok (2008). The changes of Chinese labor policy and labor legislation in the context of market transition. International Labor and Working Class History, 73(01): 45–64
52 N Nishitani, H Sakakibara (2006). Relationship of obesity to job stress and eating behavior in male Japanese workers. International Journal of Obesity, 30(3): 528–533
53 G Oldham, A Cummings, L Mischel, J Schmidtke, J Zhou (1995). Listen while you work? Quasi-experimental relations between personal-stereo headsets use and employee work responses. Journal of Applied Psychology, 80(5): 547–564
54 F K Pil, T Fujimoto (2007). Lean and reflective production: the dynamic nature of production models. International Journal of Production Research, 45(16): 3741–3761
55 R D Putnam (2000). Bowling Alone: The Collapse and Revival of American Community. New York: Simon & Schuster
56 R Rau, A Triemer (2004). Overtime in relation to blood pressure and mood during work, leisure, and night time. Social Indicators Research, 67(1–2): 51–73
57 G Reid, T Nygren (1988). The subjective workload assessment technique: a scaling procedure for measuring mental workload. In: Hancock P, Meshkati N, eds. Human Mental Workload. Amsterdam: Elsevier, 185–218
58 R M Ryan, E L Deci (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. The American Psychologist, 55(1): 68–78
59 R M Ryan, E L Deci (2017). Self Determination Theory. New York: The Guilford Press
60 A Sandberg (1994). Enriching Production: Perspectives on Volvo’s Uddevalla Plant as an Alternative to Lean Production. Brookfield: Ashgate
61 E Schell, T Theorell, H Saraste (2011). Workplace aesthetics: impact of environments upon employee health? Work (Reading, Mass.), 39(3): 203–213
62 E Schumacher (1979). Good Work. New York: Harper & Row
63 R Semler (1989). Managing without managers. Harvard Business Review, 67(5): 76–84
64 R Semler (2007). Out of this world: doing things the Semco way. Global Business and Organizational Excellence, 26(5): 13–21
65 P Senge (1990). The Fifth Discipline. New York: Doubleday
66 J Sterman (2000). Business dynamics: Systems Thinking and Modeling for a Complex World. London: Irwin/McGraw-Hill
67 A Strati (1996). Organizations viewed through the lens of aesthetics. Organization, 3(2): 209–218
68 M Tarcan, N Hikmet, B Schooley, M Top, G Y Tarcan (2017). An analysis of the relationship between burnout, socio-demographic and workplace factors and job satisfaction among emergency department health professionals. Applied Nursing Research: ANR, 34: 40–47
69 D Tice, R Baumeister, D Shmueli, M Muraven (2007). Restoring the self: positive affect helps improve self-regulation following ego depletion. Journal of Experimental Social Psychology, 43(3): 379–384
70 D Tice, E Bratslavsky, R Baumeister (2018). Emotional distress regulation takes precedence over impulse control. In: Baumeister R F, eds. Self Regulation and Self Control. England, Abingdon: Taylor & Francis Group
71 Trading Economics (2018). China average yearly wages. Trading Economics Report
72 S Uchiyama, T Kurasawa, T Sekizawa, H Nakatsuka (2005). Job strain and risk of cardiovascular events in treated hypersensitive Japanese workers: Hypertension follow-up group study. Journal of Occupational Health, 47: 102–111
73 V H Vroom (1982). Work and Motivation. Malabar: R.E. Krieger Publishing Company
74 C Wang, M Chen, B Hyde, L Hsieh (2010). Chinese employees’ work values and turnover intentions in multinational companies: the mediating effects of pay satisfaction. Social Behavior and Personality, 38(7): 871–894
75 A Witz, C Warhurst, N Nickson (2017). The Labour of Aesthetics and the Aesthetics of Organization. London: Taylor & Francis Group
76 J Won (2007). Post-socialist China: labour relations in Korean-managed factories. Journal of Contemporary Asia, 37(3): 309–325
77 D F Wong, X He, G Leung, Y Lau, Y Chang (2008). Mental health of migrant workers in China: prevalence and correlates. Social psychiatry and psychiatric epidemiology, 43(6): 483–489
78 C Wu (2016). Personality change via work: a job demand-control model of big-give personality changes. Journal of Vocational Behavior, 92: 157–166
79 S Yoo, S Jang, Y Ho, J Seo, M Yoo (2018). Fostering workplace creativity: examining the roles of job design and organizational context. Asian Pacific Journal of Human Resources, 1–23
80 H Zhang, J Amodio-Calvo, K Haapala (2013a). A systems thinking approach for modeling sustainable manufacturing problems in enterprises. In: American Society of Engineering Management International Annual Conference
81 H Zhang, J Calvo-Amodio, K R Haapala (2013b). A conceptual model for assisting sustainable manufacturing through system dynamics. Journal of Manufacturing Systems, 32(4): 543–549
82 H Zhang, K R Haapala (2015a). Integrating sustainable manufacturing assessment into decision making for a production work cell. Journal of Cleaner Production, 105(15): 52–63
83 H Zhang, J C Amodio, K R Haapala (2015b). Establishing foundational concepts for sustainable manufacturing systems assessment through systems thinking. International Journal of Strategic Engineering Asset Management, 2(3): 249–269
No related articles found!
Viewed
Full text


Abstract

Cited

  Shared   
  Discussed   
版权所有 © 2015 高等教育出版社.
电话: 010-58556848 (技术); 010-58556485 (订阅) E-mail: subscribe@hep.com.cn